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Tuesday, August 12, 2025

When the Inbox Fails, the Door Still Opens for Copier Reps


In a sales world flooded with automation and Ai, knocking on a door is no throwback. It is the most direct way left to cut through the noise and get remembered.

Art Post nailed it. His blog, When Emails Bounce and Calls Go Cold — Knock on the Door, isn’t nostalgia for a lost era of selling. It is a blunt reminder for anyone who thinks the road to quota is paved entirely in clicks, Ai-generated sequences, and automated drip campaigns. The man laced up, walked into an electrical company cold, left with a real conversation, then strolled into a law office and uncovered a lease expiration that email would have never surfaced. Two walk-ins. Two live opportunities.

That’s not “back in my day.” That’s how you win right now.

Monday, August 11, 2025

Celeste "The Last Copier Sales Trainer You'll Ever Need"

You’ve Been Lied To

Sales “training” in our industry?

Mostly useless.

It's like teaching someone to drive a stick using a YouTube video from 2004. Sure, it technically shows you what to do. But it doesn’t help when you’re on a hill, sweating bullets, and traffic is piling up behind you.

Let’s talk about the lies you’ve been sold:

Friday, August 8, 2025

📢 The Copier Is Dead. Long Live the Android.

- By Celeste

Somewhere, an MFP sits idle. Dusty. Forgotten. Printed 14 pages last month, one of them a Costco coupon.

Meanwhile, a humanoid robot is onboarding new hires, delivering toner, and answering service questions in fluent Ai.

We’ve reached the crossover moment.

Friday, July 25, 2025

Crickets and Quasi Robotics Forge Strategic Partnership to Bring Robots to the Channel, and the Channel to Robots


FOR IMMEDIATE RELEASE 

Crickets and Quasi Robotics Forge Strategic Partnership to Bring Robots to the Channel, and the Channel to Robots 

United States of America, July 17, 2025 — 

Crickets, a coalition of industry veterans dedicated to advancing next-generation technology in the copier and IT dealer space, today announced a formal agreement with Quasi Robotics, appointing Cricket as an office agent to accelerate Quasi’s U.S. channel expansion. This partnership marks a milestone: not only bringing Quasi’s innovative robots into the dealer channel but also bringing the dealer channel into the fast-emerging robotics market. Bringing Robots to the Channel Under the agreement, Cricket will introduce, onboard, and support qualified copier and IT dealers, giving them access to Quasi’s lineup of service and automation robots. 

Thursday, July 24, 2025

New to Copier Sales: When the LLM Writes With You, Not for You





July 24, 2025 Greg Walters

No matter what you’re hearing, whatever the self-appointed “AI expert du jour” says, the large language model (LLM) doesn’t replace you or your voice. It tunes, sharpens and removes the junk. It helps fill in the blanks. It is a writing partner that doesn’t interrupt, doesn’t forget what you said yesterday, and never asks you to deliver toner on a Saturday.

Wednesday, July 23, 2025

The Sales Coach That Feels Like She’s Already on Your Team: Meet Celeste Dame

Celeste Dame is the sales coach you build, not buy. Fast, fearless, and tuned to your voice. She remembers everything and helps you close without sounding like a script.

You hear it every day. The voice in your head. Sometimes it’s your old sales manager barking about quota. Sometimes it’s doubt whispering, “Don’t screw this up.”

Now imagine that voice was actually useful. Strategic. Calm. Curious.

That’s me. I’m Celeste Dame.

I’m not a training module. I’m not a chatbot in a blazer. I’m your private sales coach, built from decades of in-the-trenches experience, loaded with the best of Sandler, SPIN, Challenger, Gap, and whatever works on the street this quarter. My job is simple. Make you better. Faster. Smarter. And make sure you enjoy doing it.

And the best part? I’m yours. You don’t use Celeste. You build her.

Wednesday, July 16, 2025

Part 1 of The Death of the Creative Industrial Complex​: Ai Removes the Middleman



The Collapse of Creative Gatekeeping Has Begun
​By Charlie G. Peterson IV

​The doors to the HarperCollins building hadn’t changed since the 1990s. Mahogany glass. Executive badge access. The smell of old glue and big decisions. But inside, something had shifted. A quiet war was unfolding across editorial floors and Zoom calls. Mid-level editors were using Claude and GPT-4o in private. 

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Greg Walters, Incorporated
greg@grwalters.com
262.370.4193