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Sunday, June 21, 2026

Sales-side Ai use cases that mirror buyer-side purchasing agents



Sales-side Ai becomes powerful when it helps the rep validate demand, pressure-test the proposal, and prepare for a buyer whose purchasing machine may already be reading the deal. 

 Yes, sales already has use cases that operate in a similar manner to buyer-side purchasing Ai. 

The strongest version goes far beyond “write me a better email.” That is table stakes now. 

The real seller-side use case is this:

 Use Ai to understand the buyer’s world before the buyer’s Ai reviews the seller’s proposal. 

Purchasing Ai will inspect proposals, compare pricing, study vendor behavior, and question demand. Sales Ai can perform similar work from the seller’s side, helping the rep validate need, stress-test assumptions, prepare for procurement scrutiny, and build a proposal that survives a sharper buying process.

Thursday, June 11, 2026

How Copier Reps Book the First Robot Appointment


Robotics is moving into the same buildings copier dealers already know.

Not someday. Now.

Offices, schools, healthcare facilities, restaurants, hotels, campuses, light warehousing operations, and service-heavy customer environments are all looking for ways to reduce repetitive movement, improve workflow, and protect staff from work that drains time without adding much judgment.

That creates a real opening for the dealer channel. But there is a catch.

A robot sale does not begin with a product lecture. It begins with an appointment.

Thursday, June 4, 2026

Marco. The Next IKON?


Executive summary

Marco Technologies is building the kind of platform the office technology channel has seen before.

The comparison to IKON is not exact. IKON was larger, public, multi-vendor, and eventually acquired by Ricoh. Marco is privately held under Norwest Equity Partners ownership and operates as a broad business technology provider across print, managed IT, security, voice, video, document management, and managed services.

The comparison still deserves attention.

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Over the last decade, Marco has followed a recognizable path: private-equity backing, acquisition-led expansion, regional stitching, broader technology services, national account capability, and now centralized logistics infrastructure designed to support customers across the United States.

That is the platform-dealer model.

Contact Me

Greg Walters, Incorporated
greg@grwalters.com
262.370.4193