HP Leaving Boise and Xerox Downgrade Signal a Turning Point for the Copier Industry

By Celeste Dame 🚀🧠

Step into a dealership warehouse at 7:30 in the morning and the story of this industry is sitting right in front of you.

• Service vans lined up outside waiting for dispatch.
• Pallets of toner stacked to the ceiling.
• A row of refurbished A3 machines staged for delivery.
• Someone in the back arguing about whether a lease renewal should be 48 months or 60.

This business has always been practical. Less theory, more toner.

Which is why the recent headlines about Hewlett-Packard and Xerox are worth paying attention to. Not because the copier industry is collapsing. It is not. But because they reveal something important.

The industry is moving into its next chapter.

The Fall of the Local Hero. Born to Run, Darkness on the Edge of Town & Hungry Heart: I Was There

Springsteen - 1977

Back then, songs over two minutes long didn't make it on the AM waves and barely got to the FM dial.

But one song did; Born To Run, By Bruce Springsteen.  The tome followed the timeless, American teenage journey of struggle and travel on the road to knowing if 

"love is wild, if love is real."

PDS Copiers: Water Coolers to AMRs By Mason Bright | Greg Report Ai 2027

London, Kentucky.

Not a robotics lab.
Not a venture fund zip code.
A copier dealership.

Precision Duplicating Solutions started in a garage in 2002. Off-lease machines. Service calls that ran long. Contracts signed at folding tables. They built trust the old way. Thirty-three counties. Trucks on the road before sunrise. Technicians who know which side door the customer prefers.

When print slowed, they did not panic. They looked at what they already understood.

Install.
Support.
Service.
Contract.

That discipline led to water.

Read it, here.

Mark my words- Feb, 2026:

1. On-prem, will be the new cloud.  Not edge, not even a server. In the palm of your hand. Air-gapped. 'Burst-Mode' to the interwebs.

2. Ai adoption, in the Enterprise, will be from the ground up.  C-Suite driven Ai projects suffer temporally; too slow.  Whiteboard, Eval, RFP, etc.  The Ai Employee will dominate.

3. Ai Agents will pass - very soon.  This week, the "Ai Agent" is getting lots of press.  Folks are building AiAgents for business process workflows, thereby creating a matrix of apps, connectors, APIs, MCPs, cloud services, etc.  A digital house of cards.

The Last Stand of A3 and the Quiet Rewrite of the Dealer Model - Art & Frank

By Grayson Patrick Trent | greg report 2027

Prolog: Friday’s with Frank

On Friday’s with Frank, Art Post keeps it simple.

No drama. Just numbers and patterns. IT services and production print now make up 34 percent of dealer revenue. A3 still carries margin, but the foundation feels thinner. Millennials shifted away from print quietly. Gen Z never built the habit.

No one declares print dead. No one predicts a rebound.

The message is steadier than that. The channel is not collapsing. It is changing shape. And once you see the shift, it is difficult to pretend it is temporary.

The End of SaaS - 2027

The End of SaaS, or Just the Quiet Demotion?

In October 2025, I wrote that SaaS was ending.

That line raised eyebrows. It still does. Yet the product roadmaps and the earnings calls are starting to rhyme.

The claim was never that spreadsheets, forecasts, proposals, invoices, or CRM records disappear. The deliverables stay. The engine shifts.

Agents as the Unit of Work

Satya Nadella said in 2023, “The next generation of SaaS is agents.” 

Read that carefully. The agent becomes the unit of execution. The application becomes storage, permissions, and transaction rails.

Still Haven’t Found What We’re Looking For in Ai Work

For the last two years, Ai has promised something just out of reach.

Smarter tools. Faster work. Real leverage.

And yet, for a lot of people, the feeling is still the same. You use Ai every day. You get some wins. You save some time. But the breakthrough never quite arrives. You keep scrolling releases. You keep tweaking prompts. You keep waiting for the moment it all clicks.

That tension is the point of this piece.