PDS Copiers: Water Coolers to AMRs By Mason Bright | Greg Report Ai 2027

London, Kentucky.

Not a robotics lab.
Not a venture fund zip code.
A copier dealership.

Precision Duplicating Solutions started in a garage in 2002. Off-lease machines. Service calls that ran long. Contracts signed at folding tables. They built trust the old way. Thirty-three counties. Trucks on the road before sunrise. Technicians who know which side door the customer prefers.

When print slowed, they did not panic. They looked at what they already understood.

Install.
Support.
Service.
Contract.

That discipline led to water.

Read it, here.

Mark my words- Feb, 2026:

1. On-prem, will be the new cloud.  Not edge, not even a server. In the palm of your hand. Air-gapped. 'Burst-Mode' to the interwebs.

2. Ai adoption, in the Enterprise, will be from the ground up.  C-Suite driven Ai projects suffer temporally; too slow.  Whiteboard, Eval, RFP, etc.  The Ai Employee will dominate.

3. Ai Agents will pass - very soon.  This week, the "Ai Agent" is getting lots of press.  Folks are building AiAgents for business process workflows, thereby creating a matrix of apps, connectors, APIs, MCPs, cloud services, etc.  A digital house of cards.

The Last Stand of A3 and the Quiet Rewrite of the Dealer Model - Art & Frank

By Grayson Patrick Trent | greg report 2027

Prolog: Friday’s with Frank

On Friday’s with Frank, Art Post keeps it simple.

No drama. Just numbers and patterns. IT services and production print now make up 34 percent of dealer revenue. A3 still carries margin, but the foundation feels thinner. Millennials shifted away from print quietly. Gen Z never built the habit.

No one declares print dead. No one predicts a rebound.

The message is steadier than that. The channel is not collapsing. It is changing shape. And once you see the shift, it is difficult to pretend it is temporary.

The End of SaaS - 2027

The End of SaaS, or Just the Quiet Demotion?

In October 2025, I wrote that SaaS was ending.

That line raised eyebrows. It still does. Yet the product roadmaps and the earnings calls are starting to rhyme.

The claim was never that spreadsheets, forecasts, proposals, invoices, or CRM records disappear. The deliverables stay. The engine shifts.

Agents as the Unit of Work

Satya Nadella said in 2023, “The next generation of SaaS is agents.” 

Read that carefully. The agent becomes the unit of execution. The application becomes storage, permissions, and transaction rails.

Still Haven’t Found What We’re Looking For in Ai Work

For the last two years, Ai has promised something just out of reach.

Smarter tools. Faster work. Real leverage.

And yet, for a lot of people, the feeling is still the same. You use Ai every day. You get some wins. You save some time. But the breakthrough never quite arrives. You keep scrolling releases. You keep tweaking prompts. You keep waiting for the moment it all clicks.

That tension is the point of this piece.

Ask Us Anything January 2026: Weather, Robots, Copiers, and Why Purpose Keeps Coming Up

Ask Us Anything January 2026

Weather, Robots, Copiers, and Why Purpose Keeps Coming Up

Late January gave us a familiar setup. Half the country freezing, the other half sweating, iguanas falling out of trees in Florida, and someone somewhere slipping on ice in Dallas. That was the warm-up.

From there, the conversation did what Ask Us Anything does best. It wandered. But not randomly. It kept circling the same gravity well: Ai is no longer theoretical, and the ripple effects are already hitting industries people still think are “stable.”

The Demo Is the Deal: Why Copier Sales Can Be Won on Camera, Not on Paper

“The Moment It Clicks”

For decades, the copier demo followed a familiar ritual. Schedule the truck. Clear half a day. Roll a machine into an office that was never designed to be a showroom. Hope the network cooperates. Hope nothing breaks on the way back out.

That ritual is still treated as proof of commitment in some dealerships. In reality, it has become one of the least efficient, most fragile parts of the sales process.

What has quietly changed is not the copier. It is the buyer.