Office-ready robots are entering the channel. The dealers who learn the service model early get the better shot.
It wasn’t our first rodeo. It was our second.
The May 13 webinar with Keith Garrett from Pudu Robotics, Greg Walters with The Continuum hosted by the lovely Queen of the Webinar, Patricia Ames of The Imaging Channel, gave copier dealers a clearer view of where office-ready robots fit inside the channel.
In this channel, in this market here, it’s perfect for us, realistically,” Garrett said. He added, “You have trained sales forces, and you’re highly focused on new technology in the market.”
The discussion stayed close to familiar ground: service, sales training, customer relationships, billing, logistics, support, and the stubborn reality that a machine in the field still needs someone accountable when it stops doing its job.
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