MpS: From Infrastructure to Customer Facing - Behavior Modification - BeMod

Years ago, software like PrintAudit, FMAudit, PrintFleet, and even the most expensive 'free' software you will ever own, WebJet Admin, was the cat's meow.

We assessed everything we could see, solving the problems our industry created and nurtured for decades.  It was like hunting big game, with a TriCorder.

DCA's, servers, pie charts, security concerns, volume and fleet analysis, proactive service and desk-side toner delivery, automated meter reads, remote monitoring, and Quarterly Reviews were all considered "new and innovative".

And then, suddenly, we all had a DCA:  copier dudettes, VARs, office furniture salespeople, the OEMs, STAPLES, etc. - Hell, who DOESN'T sell MpS?

Today, all those super-duper, whiz-bang, features are table-stakes; either you got them, or you're a provider of little substance.

For those of us who do, now what?

It's getting crowded in here and we're all starting to sound the same.  How can we temporarily separate from the pack and keep our eye on the future?

What's next?  Stage 3?  Really?  EDM packages like Documentum?  Half of us just today learned how to spell "MpS and now we need to understand Content Management Interoperability Services (CMIS)?

How about our run-of-the-mill BTA guy, who finally figured out how to bill for Lexmark, HP, Brother, MICR, Oki, both connected and local, color and black/white, coverage from 3% to 80% - profitably?

Is the next stop Business Process Management -head to head with IBM or EDS?  Methinks not.

The answer?  "One-word kid, BeMod...BeMod" - is that even a word...??

WineHouse - WTF?

Sax, Violin, Gongs, Horns, and Leopard print, clad birds...

60's style, UK panache, underground DOTC book launch party...whadda say 'bout that?

Managed print Services Success - Individual Focus, Self-Actualization, Vision and Grosse Pointe Blank

Grosse Pointe is an affluent suburb of Detroit. Where the automotive executives lived - big houses, nice lawns, and teenage kids with IROCS-Z's, 'Stangs 5.0's and MOPAR's.

This movie takes place in Grosse Pointe. Its a story of self discovery, cloaked in a goofy, dark comedy about international hit men; a ten year class reunion as a backdrop.

It is a great movie, nice actors, guns and good music. Too cool.

So what is the MpS/Selling tie in?  Self-Actualization, Focus and the Integrated Real Life(IRL).

Visualize what, or in Martin Blank's case, who you want, know who you are and all interruptions will be ignored.  Those who seek your failure, will melt into the past.  Or end up wearing a TV party hat.

Its only 8 minutes long...turn down the volume, and let it rip.




"...organic connection between all living things..."

MpS, Selling, and You - Integrate.

Once you know who you are, the essence of you, it becomes easier to see your place in the world; even better, it is easier to make your place in the world.

Everything is connected, all the "components and processes associated with creating, moving, storing and presenting", yourself are inter-related, connected - you are the Nexus.

Do you know who you are?

Ghost Protocol: IMF Disavowed - "...I Won't Back Down..."

IMF - and MpS - It's a team building kind of thing. Undeniable Teams.

When MpS moves from fiction to fact, the firebrands, early adapters, and trail blazers will have outlived their usefulness.  Visionaries no longer needed.

Disavowed.

The establishment tolerates change once every 200 years or so.  After following the path of the explorers, those softly molded trails are paved over, stakes driven into the ground, a grand tent erected. Those who came before, only remind of past mistakes and short sight. Intolerable.

The establishment never makes mistakes.  The establishment brands forward thinkers as those out to "insight".

...how very interesting...


Click to email me.

Ricoh and U - MDS vs. MpS: "MpS is 10%, MDS is 90% of the solution..." - I love it.

It's the infamous, IKON iceberg. Won't this thing EVER melt?

When the MPSA struggled for months to determine the definition of MpS we stumbled and bumbled our way in the dark.

Each of us had different views and perspectives: OEM's, Independent dealers, toner reman's, parts suppliers, consultants, and end users.  Oh, and ONE VAR.(Jus sayin)

I was impatient - we needed something NOW and I had a definition ready to go.

My version did not include reference to hardware, but the MPSA had to include 'devices'.

I didn't want the word 'print' but quickly acquiesced agreeing that 'print' allowed the concept to be easily identifiable.

Here is what we, the MPSA came up with:

"Managed print services is the active management and optimization of document output devices and related business processes." - MPSA, July, 2010

Here was my definition back then:

"...the act of managing components and processes associated with moving, saving and presenting information in the form of documents..." - DOTC, March, 2010

And here is my current definition of MOS(MpS):

"...the act of managing the optimization of resources and processes associated with information ..." - GRW, 5/9/2011

Why would I be so insistent about leaving 'hardware' out of the equation?  I don't want to be pigeon-holed, I don't think real MpS has anything to do with hardware or even PRINT.

Most importantly, I didn't want those who felt like I,  to find this weakness and project above the MPSA definition.

Well, guess what?  Ricoh and MDS, that's what.

ApesWillRise - Forget the Machines...

Why do we mess with Mother Nature, eh?

Well, I'll tell you why - you see what the movie doesn't explain is the chimps and apes were being modified to become better MpS schleps. That's right, the best way to make MpS so easy a chimp can do it, was to improve upon the chimp, not make MpS simpler.

Ergo, Caesar, leader of the MpS chimps.

Its true.  After so many failed attempts to implement the 'F6 Protocol', otherwise known as the one button assessment-proposal-quarterly business review generator, the super suppliers of the day turned to something more hideous.  Switching from combining databases, creating algorithms and automating selling, these companies invested R/D dollars in perfecting the MpS Sales Person.

Unlike Captain America, failed lab-chimps(Abby Normal?) became recombinant DNA test patients via augmented, third party toner infusions.

The results were devastating.

"Get your stinking paws off my printer, you damn, dirty ape!"

Friend Of DOTC Wins World Kubb Championship. What in the Hell is a Kubb?!!!

Viking Chess!

Okay...so...this isn't pole dancing, but what is except...well, pole dancing...

Josh Feathers, in the green shirt,  is a great friend of the MPSA and DOTC - and a "Knockerhead" - odd, that was my nickname back in college.

Anywho...I don't know what a Kubb is, but judging from this pic, beer may be involved, so how bad can it be?

Out of 84 teams, the Knockerheads prevailed, bringing home a national championship - not to shabby.

Congrats!

Put down the lager, and step up to double-Jacks!