The Death of RPA: From Managed Print Services to Intelligent Automation

Reading "RIP to RPA: The Rise of Intelligent Automation" by Kimberly Tan has been a lightbulb moment—a new way to see the Managed Print Services (MPS) platform. Tan’s insights on how AI is replacing traditional labor-heavy tasks with intelligent automation struck a chord. MPS has long wrestled with the repetitive and manual, but imagine if we could take it beyond managing print jobs to actually reshaping entire document workflows. 

Xerox Reinvents Amidst Major Layoffs: 3,000 Jobs Cut as the Era of the Copier Nears Its End

Xerox. 

That name used to mean something. It meant every office you walked into had the same reliable, slightly greasy machine in the corner—the hum of paper moving through rollers, toner dust filling the air, and the glow of fluorescent lights casting shadows over a maze of cubicles. For a long time, the copier was as much a fixture as the water cooler, the breakroom coffee pot, or the company fridge with someone's yogurt. But times change, and so do the tools we rely on. Now, Xerox is shedding nearly 3,000 jobs—about 15% of its workforce—as it leans into a future that has little room for the copier’s slow, mechanical heart.

With AI, How Are We Going to Keep the Lights On?

By Patricia Ames, Workflow

The growth of generative AI usage is astounding. 

Researchers from Harvard have found that roughly 40% of the US population between 18 and 64 have used generative AI. The report notes that “adoption of generative AI has been faster than adoption of the personal computer and the internet.” And there isn’t good reason to think that this rapid growth is going to slow down anytime soon.