Search This Blog

Monday, April 10, 2023

New to Copier Sales: The Three Levels Of Prospects, Part 3


Copier sales: Making existing customers feel paper-sonally cared for! 🖨️😉

Source: The Imaging Channel

Summary:

In the third installment of "New to Copier Sales? The Three Levels of Prospects," the author delves into the final level of prospecting: existing customers who are already using copier services from a company. These customers are considered the lowest-hanging fruit when it comes to sales opportunities. The article provides advice on how to approach these clients to ensure a successful sales outcome.

Building relationships with existing customers is vital. By understanding their business, keeping them informed about new technologies and solutions, and providing value, salespeople can nurture a positive rapport that leads to long-term business. It's essential to review account history and any previous customer interactions to avoid repeating mistakes and to build on prior successes.

Saturday, April 8, 2023

Hey ChatGPT, "Can you draw a connection between Bruce Springsteen's song Jungleland and selling IT services, in the style of S King?"



In a city where darkness and despair cling to weary souls like a perpetual fog, there lived a man named Jack. Jack was a salesman, but not just any salesman. He was a purveyor of IT services, a guardian of technological marvels that could breathe new life into the rusted arteries of struggling businesses. This city, much like the one Bruce Springsteen had immortalized in his haunting ballad "Jungleland," was a place where dreams often went to die, only to be resurrected through the sheer force of human determination and the power of connection.

Friday, April 7, 2023

The Remote Work Revolution: A New Frontier for B2B Office Technology


From Virtual Meetings to Virtual Reality: The Workforce Enters the Matrix

Greg's Words

The fear of Covid left offices, cubicles, and yesterday's management style in the dustpan of history, for most.

How can an office technology provider continue to work with clients and solve business problems?  In the old ways, concentrating on a piece of machinery will not sustain the business.  We've known for decades that the device is not the answer, what the device does is a component of a well-designed solution to a problem.

In the post cubicle life, we professional sales people have the opportunity to do what we always said we would, but never did.  "Help our customers solve business problems"

Harvard came out with a deep dive, albeit academic, the view is worth reviewing.

Cheers!

gw
_________

Thursday, April 6, 2023

Are you thinking about upgrading the office technology?


What's Ahead for the Office Sector in 2023

The office sector has undergone significant changes due to the pandemic and the shift towards hybrid work models. Employers are now facing challenges in increasing office utilization and attendance, and are focusing on change management to shift employee behavior. The surplus of vacant inventory in the commercial real estate sector will result in smaller, upgraded offices being in demand in 2023, but with a lower average demand for office space per employee.

Computing and Space Exploration: A Quantum Leap for Artificial Intelligence


Finally, AI can boldly go where no one has gone before (and bring back some sweet data)!

Executive Summary:
  1. AI learning speed depends on algorithms and dataset
  2. Connecting more sensors to AI can improve performance but raises privacy concerns
  3. Quantum computing and analog computing have the potential to impact AI and learning speed
__________

Navigating the Impacts of Artificial Intelligence in the Modern Business World


Better start brushing up on your robot dance moves, folks!

Three-point executive summary:
  1. The adoption of AI technology can lead to increased productivity, efficiency, and profitability for businesses of all sizes.
  2. However, the potential impact on employment and the need for upskilling must be carefully considered.
  3. By taking a proactive approach to AI adoption and investing in employee training and ethical standards, businesses can position themselves for success in the years to come.

Wednesday, April 5, 2023

Printing in the Age of AI: How Managed Print Services are Being Transformed



Don't be a printer fool, embrace the AI revolution

It shouldn't be any surprise, that remote working has impacted managed print services - although anecdotal reports say volumes have approached pre-fear-of-Covid levels, how the evolution of the office transpires will impact your MPS contract volume.

The supply chain is almost back to normal, and by some estimates, 60% of businesses are returning to the office.  Again, some data suggest different numbers.  

As the 'office' goes, so does the number of devices and print/copiers produced go - this was evident before 2020.

But now Artificial Intelligence is on the scene - eliminating job functions and if you look closely, when AI is asked to solve a business problem in workflow, the answer does not include the statement, "First print a hardcopy of my recommendations and make 500 copies."  

AI maximizes processes and as you know, the slowest function in any process is the function that involves hard copy output(print/copy) or input(fax/scan).  AI eliminates slow processes and print is the slowest, least efficient.

So what?

Well, we put together a quick reseach project and engaged the great AI in the sky to help illustrate the current environment of MPS and possible influences and outcomes.

Enjoy.
________

Contact Me

Greg Walters, Incorporated
greg@grwalters.com
262.370.4193