#Bloomberg Headline Misleads: "Amazon Will Close All But One US Customer Call Center"

Looks like another layoff announcement, doesn't it? 

But it isn't.  

The news is GOOD NEWS, especially if you're a proponent of #WFA - which as we know, Bloomberg is not.

When driving more 'clicks' outweighs journalistic value, sensational headlines carry the day. 

"Bloomberg reported Wednesday on Amazon’s plan to shift call-center employees from offices to work from home and close the Kennewick site. An Amazon spokesman declined to comment about any planned office closings, but on Wednesday confirmed the shift to remote work."

New Flash: Paper Output Increases 500% at the Offices of Greg Walters, Inc.

HP printer experiences "More volume in 30 days than in the last 11 years..."

As F1000 and F100 firms cajole employees back to the fields, many on the supply side of office technology await a spike in laptop, stapler, and paper sales.

One company is pulling its weight and splitting open reams of paper like it in 1999.

"The last time I was involved in a paper usage study was back in 2012.  Our print volume decreased 97% from 1999 to 2012."

So far this week, the offices have printed five A4-sized documents; and increase of 500%.  

Unfortunately, the number of A3 documents remains at zero.

Tigerpaw in the Cloud: New UI, Exchange Integrator, Quote to Contract and Mobile

Check out this monthly update from James.

Responding to the market and helping customers sleep better.

 

Click For More Information

The Greg Walters Show, Season 1, 14 Episodes

It's been a long time coming and I'm not sure where it is going to end up.

I've always enjoyed the conversations had AFTER the formal meeting, presentation, or class.  Seriously, the best information is exchanged after hours, in the dark, over adult beverages - no surprise.  

Great ideas are spawned over libation and debate.

The show will strive to be entertaining and informative with guests within and outside the industry - sometimes on the other side of sanity.

The Greg Walters Show brings top B2B Office Technology Influencers and personalities to the forefront.  In the self-described cross-style of Johnny Carson, Joe Rogan, and Between Two Ferns, guests will talk about everything from the latest Business Technology trends to Tic Toc UFOs.

“I am excited and honored to have such a distinguished list of guests,” says Greg Walters, “I promise to deliver relevant views and opinions in an entertaining and informative manner.  This is going to be great.”

The overwhelming popularity of live streams continues to increase as grassroots, end-user-based information and narratives attract more global viewers. 

Here is the published schedule, dates and guests may change without notice:

The Death of the Internet and Other Ramblings...

The following content was originally published on April 11, 2014, and although extreme, I think it aged well.

Inspired by the Johnny Depp movie, Transcendence.  For me, we are on the Edge of the Singularity or Ultimate Convergence.  The transition will be immediate - from "off" to "on", like bits, from "0" to "1".  The singularity will occur in an instant. Sure there will be warnings, there have been for decades, but when it comes, it will be an institutional

This month marks the 25th anniversary of the addressing vehicle for the internet, the "World Wide Web". The internet, as it is defined, has been around 40 years, created in 1973.  The thing is, I don't see the internet surviving another 40, let alone 10 years.

No really, I'm calling it, we are witnessing the very beginning of the Death of the Internet.

Indicators:

New to Copier Sales: How to Work With Your Technicians

It’s an age-old argument. “Without Sales, the lights don’t come on,” says the selling professional. “Without Service, you don’t get a paycheck,” says the seasoned service technician. Who is correct?

I’d like to share ideas about something I haven’t heard anyone address: the relationship between sales reps and your service department — more specifically, how to work with people who service your customers almost every day.

"Selling Copiers" - Art Post. Wisdom from the Windows to the Walls

Good friend and colleague, Art Post has a great interview over at ENX.  I know the business model at ENX and if Art is getting space, he is worth the listen.

Here is a sample:

Based on your 40-plus years of experience, what do you think are the primary reasons you’ve been able to unseat incumbents and pull off net-new wins?

Post: 

"For one, they don’t get enough training or support from their organization. A second thing is one of my biggest pet peeves: work ethic. They simply lack it. Ours is not a nine-to-five job; if you want to make nine-to-five money, go work for a fast food company. In my writing, I like to focus on the three Ds: desire, determination, and dedication. If you’re going to be successful in this business, you need to have the desire to succeed. 

You need to be dedicated to continuously learning. And you have to have the determination not to fail. That determination to see something from start to finish and not give up, to not give in. 

And I think that’s missing. It’s a reason a lot of good people fail. I believe you can’t teach desire; the desire to be the best is an innate trait salespeople must have in order to make money and succeed.0 

It probably applies to the top 20% of salespeople; after all, they say 20% of the salespeople make 80% of the sales."

Good stuff, full interview, here.