Our traditional business theory of pivoting into managed IT or an adjacent niche was an idealistic idea in the MPS Model 2 (see below, Photizo)
Today, expanding or diversifying services is less of an option and more of a survival tactic and a foundational plank of the continuing generation of Managed print Services (MpS).
The circa 2012 model is still relevant, we just need to refocus and recognize new opportunities.
With this in mind, I've updated the model to include new innovations and directions for office technology.