By Robert G. Jordan
In a fiery critique delivered in "It's the End of the Day with Ray," the discussion leans heavily into skepticism, dubbing industry efforts toward modernization as misguided quests fueled by emotional fervor rather than rational business strategies.
This response article aims to explore the opposite side of the coin, advocating that the pursuit of innovation, despite risks and occasional missteps, is not only justified but essential for the evolution of any industry.