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Thursday, October 6, 2022

Buyers Put Procurement on a Faster Horse


A new report from Amazon, reflecting a survey of 440 respondents from four sectors, says most everyone in the B2B world wants to buy from Amazon.  

Go figure.

There are plenty of EComm advocates proclaiming digital buying the savior of a dying industry and to be fair, E-Commerce is the way of a future - maybe not yours.

Steer away from summary articles and agenda-supported opinions. The entire report is worth a visit. It is here.

But I must ask, "Does anyone besides me see this as another step into 'commoditization'?  Am I the only one?"

Tuesday, October 4, 2022

Walt's Weekly Words - Week 15 - July 15


Walt's Spin

"What's old is new." A statement uttered by countless generations before and leagues to come. For me, and I am sure many timeline-compatriots, today's world seems eerily reminiscent. Certainly not identical, and more than nostalgic. 

More like a Renaissance.

Managed Print Services is still alive and experiencing a bump. Partly due to some pent-up demand and a reduction of IT resources.

The demand is provisional. I still believe pivoting into IT services is possible, not strictly because of an existing print-centric relationship as much as the supporting infrastructure of MPS practices is a solid foundation for the transition.

Sales and marketing will shift demographics and talk tracks, but needs assessments and proposals are parallel paths. But again, the demand for IT services has a shelf life.
Consolidation runs rampant, and the larger, establishments remain overconfident in their temporary position.

Monday, October 3, 2022

#Bloomberg Headline Misleads: "Amazon Will Close All But One US Customer Call Center"


Looks like another layoff announcement, doesn't it? 

But it isn't.  

The news is GOOD NEWS, especially if you're a proponent of #WFA - which as we know, Bloomberg is not.

When driving more 'clicks' outweighs journalistic value, sensational headlines carry the day. 

"Bloomberg reported Wednesday on Amazon’s plan to shift call-center employees from offices to work from home and close the Kennewick site. An Amazon spokesman declined to comment about any planned office closings, but on Wednesday confirmed the shift to remote work."

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