The sun beat down on the sprawling concrete expanse of a distribution center just outside of Miami, where the hum of forklifts and the chatter of workers filled the air with a sense of urgency.
Here, in the land of logistics and supply chain intricacies, I found myself, not in the midst of a covert operation, but in the thick of a different kind of mission: selling copiers.
Margaret Jo McCullen: Hello. I’m Margaret Jo McCullen.
Teri Rialto: And I’m Teri Rialto.
Margaret Jo McCullen: And you’re listening to..
Together: The Delicious Dish, on National Public Radio.
Margeret Jo McCullen: Now, Teri, it’s Christmas season again, our favorite time of the year.
Teri Rialto: Actually, Margaret Jo, holiday time is when the most culinary wishes can come true. Now, what’s on your list this holiday season, Margaret Jo?
Margeret Jo McCullen: Well, Teri, I got real freaky this year. I’m asking Kris Kringle for a wooden bowl, some oversized index cards, and a funnel.
Teri Rialto: Ooooh, a funnel! That’ll be great for funneling!
Margeret Jo McCullen: I know. I feel like a glutton! What’s onyour list, Teri?
Teri Rialto: Well, I’m only asking Santa for one thing – a big box of glue traps to help me with my excessive rat problem? Are you, Margaret Jo, gonna leave any treats out for Santa this year?
Reading "RIP to RPA: The Rise of Intelligent Automation" by Kimberly Tan has been a lightbulb moment—a new way to see the Managed Print Services (MPS) platform. Tan’s insights on how AI is replacing traditional labor-heavy tasks with intelligent automation struck a chord. MPS has long wrestled with the repetitive and manual, but imagine if we could take it beyond managing print jobs to actually reshaping entire document workflows.
That name used to mean something. It meant every office you walked into had the same reliable, slightly greasy machine in the corner—the hum of paper moving through rollers, toner dust filling the air, and the glow of fluorescent lights casting shadows over a maze of cubicles. For a long time, the copier was as much a fixture as the water cooler, the breakroom coffee pot, or the company fridge with someone's yogurt. But times change, and so do the tools we rely on. Now, Xerox is shedding nearly 3,000 jobs—about 15% of its workforce—as it leans into a future that has little room for the copier’s slow, mechanical heart.
Researchers from Harvard have found that roughly 40% of the US population between 18 and 64 have used generative AI. The report notes that “adoption of generative AI has been faster than adoption of the personal computer and the internet.” And there isn’t good reason to think that this rapid growth is going to slow down anytime soon.
RTO: Because innovation's easier when you're watching the clock
By Greg Walters, October 15,2024
The never-ending RTO saga has another star player: Amazon. That’s right, they’re telling you to pack up your desk plant and march back to the cube farm.
Recently, AWS CEO Matt Garman, during an all-hands meeting, claimed, “Nine out of ten employees I’ve talked to support our new in-office policy, which kicks in January.” Reuters reviewed the transcript, so we know this isn’t satire, but is he on drugs?
In your world of selling copiers, you’re not just a salesperson—you are your own marketing department. Your dealership HAS a dedicated marketing team or is working with an external firm, yet the responsibility of how you present yourself and your brand falls on your worthy shoulders.
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