There’s a lot of noise right now about artificial intelligence rewriting the sales playbook. Some are already handing over the pen. But before we let a chatbot draft our closing arguments, maybe we should ask a different question: Are we replacing bad habits with good tech, or are we just digitizing the same tired mediocrity?
By Staff Writer | April 15, 2025
Konica Minolta Business Solutions U.S.A. recently rolled out a new dealer agreement and hosted a press event to explain the changes, but the move is drawing more questions than applause from those in the know. In a tightly controlled virtual “presser” with select trade press and analysts, the company touted its fresh strategy aimed at bolstering dealer competitiveness. Critics, however, say the event had all the hallmarks of scripted PR and little room for transparency.
There’s something about disruption that doesn’t just shake the house, it rattles the foundation. COVID did it. Remote work did it. And now, tariffs are doing it again. They’re not just inflating costs. They’re forcing our clients to lift the veil, walk into the server room, and ask, “What the hell are we paying for?”
We’ve been warning this was coming.
