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Tuesday, August 11, 2009

Xerox MPS PagePack 3.0 - New? Yes. Unique, No.

The difference is Xerox selling hard to a different audience, the MSP's - IT resellers - in addition to the traditional "BTA" channel.

Remember, IT owns the network, so it makes sense for IT VARs to provied MPS.

In a quick interview with Tom Gall, value channel marketing director at Xerox, he introduces X's latest iteration for MPS, PagePack 3.0.

As I listen to his responses, and after having and opportunity to speak to most other MPS programs, I find a common thread. As a matter of fact, for me, all the manufacturers MPS programs are starting to sound the same - almost to the word.

Substitute any manufacture's name, and you have 80-90% of the talk track down.

What is interesting in this case, although the message is the same, the audience is quite different - not BTA but MSP's.






Monday, August 10, 2009

HP Responds to DeathOfTheCopier Questions - Enlightening


2009

DeathOfTheCopier was able to ask some questions of to Tom Codd, Director, Enterprise Marketing, Imaging and Printing Group, HP, regarding clarification of the "guarantee" and the current/future position of HP's MPS offering to the channel. Here are the questions, with responses. 1. DOTC: The HP MPS Guarantee. It looks like the refund is strictly a credit. Is this true? How is the credit issued? T. Codd - "Yes, with the Printing Payback Guarantee, HP does guarantee a credit on its services. If customers do not save what is projected, HP will make up the difference and work with the customer to get the cost-savings to the agreed upon level. And, the guaranteed credit is applied towards the customer’s future invoices." DOTC: Also, I see one of the specifications is a fee based assessment in the beginning and another assessment to evaluate final savings. Is the second assessment fee based as well? In general, what is the process? T. Codd - "For new, qualified MPS customers, HP completes a detailed, fee-based assessment of a company’s imaging and printing environment. This includes HP working in tandem with the customer to refine the architecture and establish a set of print policies for the enterprise utilizing HP technology, services and solutions. HP will then calculate an overall printing cost savings based on this specific enterprise-wide solution deployment that will be implemented by HP. After one year of full implementation, HP will conduct a second assessment (at no additional cost to the customer) and if the customer has not achieved the projected savings, HP will take remedial action. Furthermore, if the goal is not met, HP will apply credit towards future invoices." 2. DOTC: The New HP MPS "organization". I understand these initial announcements are for enterprise accounts - are there any plans to implement additional MPS programs in the dealer channel? T. Codd - "HP recognizes the tremendous opportunities around MPS for customers and is currently assessing all of HP’s MPS offerings to scale solutions specifically for our channel partners; however, HP can not comment on the specifics of future program or product offerings." 3. DOTC: Speaking of the dealer channel - What is the current offering from HP for their dealers regarding MPS? Can you give me any insight on future MPS directions, strategies for the channel? T. Codd - "HP has several options for partners who want to offer MPS to their customers, including: - HP Office Printing Channel Program (OPCP) – This is a PartnerONE Elite offering designed to enable channel partners to develop and implement their own MPS offering to customers. - For smaller solution providers interested in offering MPS, HP supports several turnkey MPS programs offered by distributor partners including SYNNEX, Supplies Network and NER. Again, HP can not comment on the specifics of future program strategies or offerings." ------ My take...something may finally come down the pike for the channel; remember HP's year end is October. I think distribution will do most of the heavy lifting translating HP's MPS guidance down through the channel for now.

Friday, August 7, 2009

Tron:"...it's just a game...Not anymore..."

Geeks Unite against the Master Control Program.

From 1982 to 2010. Still Jeff Bridges, but in IMAX and 3D - Yikes!

Cool motorcycles and a glowing Frisbee of Death, who could ask for anything more?












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Greg Walters, Incorporated
greg@grwalters.com
262.370.4193