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2011 North American Managed Print Services Conference - Ken Stewart

Fellow DOTC Leopard and Photizo guru, Ken Stewart will be presenting at the 2011 North American MPS Conference.

Looks like he and his crew, are going to get real and put forward some everyday, proven information.

The day-long session is being held May 2.
This pre-conference workshop "will provide MPS dealers, resellers and IT VARs with fundamental information for MPS success."

Should be great.
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Ask yourself this:

"Are you tired of seminars promising the secrets to your fortune in MPS?"

I hear all too often, quick phrases  are leading to empty promises.

Then get real & learn how the pro’s get it done.

Ken's  hands-on day is all about  being effective with your customer. No theory. Just lessons from pro's who get it done.

• You'll learn effective ways to reach & retain your customers – including branding techniques & social media tactics.
• Unlock your differentiators, learn how to stratify your customers & run effective Quarterly Business Reviews (QBRs).
• You can't get there if you don't plan to...create your own unique 10-step business success.
• What about after the sale?  Uncover the real secrets to running effective deal implementations & look like a hero in front of your customer.

Photizo Group CEO keynote helps CXOs learn about managed print services corporate benefits

Print & Imaging Summit Keynote Explains MPS Trifecta: Saving Time, Money and the Environment

Highlights:

     

     Photizo CEO Edward Crowley shares study results that validate corporate MPS advantages of cost savings, environmental benefits, IT productive 

     

      MPS can help companies cut costs by up to 30 percent and regain up to 10 percent of IT time

      Photizo Group is strategic event partner for Print and Imaging Summit

April 12, 2011, Midway, KY -- Organizations considering a move into managed print services (MPS) have a lot to gain -- and a lot to learn. The average firm cuts cost by 30 percent, but these MPS savings do not happen overnight. 

MPS is a more complex and far-reaching undertaking than most realize. In his Print and Imaging Summit keynote, Photizo Group CEO Edward Crowley helps CXO executives understand the complex issues – and powerful advantages – of a corporate MPS initiative.

Crowley is founder and CEO of Photizo, the worldwide authority on MPS trends and techniques, and the leader in MPS data collection, analysis and reporting. In the opening keynote on Tuesday, May 3, 4:15 – 5 PM, he brings valuable guidance and perspective to the corporate market. He will introduce MPS concepts, explain the challenges of embarking on MPS projects and acquaint the audience with benefits they may not have considered, such as reducing CO2 emissions and improving IT productivity. He will also share insights on what's next in convergence of IT outsourcing and MPS, with IT and business process optimization.

The Future of Managed Print Services: Look Back to IBM and See Your Future

MPSaaS - Managed Print Services As A Service

The 'cloud' is nothing new - it's simply a new label for a VAX or SYS36, dumb terminal, thin-client, ARCNET, centralized environment.

But it could be another example of the evolutionary path we in MPS are following, knuckles dragging.

It was a little quip, a trifle really.  Drawing my eye.

A post over on the MSP Mentor site by Nicholas Mukhar, "IBM's Cast Iron Acquisition Fitting into Cloud Structure" exposing how one of IBM's recent purchases is helping "customers move from legacy systems to hybrid cloud model more easily..."

Another Hybrid model.

2011 Managed Print Services Global Conference: MPS Purity, Pure Content, Pure Energy

What's the difference between a Conference/Trade Show and an Educational Conference?

The trade floor.

Remember when COMDEX was the shit?

How about the North American Auto Show, held each year in Detroit?

Or the Boat Show here in L.A.?

Does one attend any of these shows expecting to learn more than what the handout says?

Do I hear battle-stories from the trenches articulated by any of the booth-babes? Would I care?

Granted, one can learn something at each.

A new MPS players can glean insight off a marketing slick, establish a new working partnership and possibly find his new soul-mate.  Possibly.

Soul mates aside, the 2011 North American MPS Conference is striving to make their more educational and less sales-like.

I had a conversation with Misty Hamel, Director of Marketing with Photizo the other day and she calls out the difference between a trade show and educational conference - "Content".

Agreed. I push one step closer to the Edge and call it "High Intent".

High Intent + Educational Content = Pure Energy

Who And What is Your Managed Print Services Association? From LinkedIn

2011

I haven't mentioned much about Your MPSA.

Like some mysterious mistress she's there, just out of reach, misty, hazy and slightly out of focus....waiting for you to light the candles...ahem -

but I digress.

With the North American MPS conference, back drop for the MPSA - MPS Leadership Awards, just around the corner and our second annual MPSA membership meeting taking place the day after, now is a good as time as ever to talk MPSA.

Recently, somebody on LinkedIn expressed the feeling that one of the bedrocks of today's MPS, the 3 Stages, is flawed.

Interesting...


The Three Stages of MPS -

What was MPS to you, 3 years ago vs. what it is today? What will it be 3 years from now?

The thought leaders of the MPSA have been wrestling with ALL issues around MPS since the beginning.

This is difficult and challenging because once we, or anyone puts anything out there, once somebody makes a stand, the critics now have something to focus on.

And critics they are.

One of the touchstones in today's MPS are the Three Stages:

1. Control
2. Optimize
3. Enhance

Granted, they were first published by Photizo.  But they are ingrained in the basic understanding of MPS.

Is it possible that we are taking this process for granted? No.

Let me remind everyone, including my fellow MPSAr's and MPSr's:

The Three Stages where NOT created, they were discovered.
This mere distinction may blow right past most of us, copier dudes ain't the brightest bulb in the tool shed, yet try, I must.

The stages were observed as the process MPS CUSTOMERS traveled.

Let that soak in - the stages are customer not vendor centric.

And this point is at the fulcrum of the challenges encountered by the MPSA - we are trying to mirror and respond to MPS customers/users - NOT MPS Providers.

Let THAT soak in.

Imagine if you will an organization standing for something, and based on its core beliefs and philosophy could attract end-users.

Imagine how attractive this would be for an OEM to get in early and try to shape the battlefield. Not aligning with, but reigning over, the definitions, standards, awards, education, communications, and messaging. Think it wasn’t attempted? It was.

Can you fathom the interesting conversations as the MPSA tasked themselves with defining MPS?

Your MPSA Executive Board members come from every segment - including END USERs - the discussion was heated, and pulled in every direction. Those days were the wild west of MPS.

Still, we made a stand.

• We accepted the 3 stages as a valid observation.
• We considered, built and published a definition of MPS.
• We continue to hold the MPS Awards.
• We are building 'standards' around observed customer and vendor behavior.

In the end, one of our challenges is to maintain the MPSA as an organization who observes and publishes agreed ideas - ‘attracting’ the like minded – that being said, just like MPS, the MPSA is not for everyone.

I am an anti-hardware type of MPS’r.

I know that if we define MPS as simply toner and service (S1 & S2), we will whittle away and die. The MPSA has plenty of hardware-heads, folks squarely under the Bell curve – fine.

I will run out here to the extreme right of the curve. Tugging and pulling - stand by me, if you dare.

I challenge you – become a member of Your MPSA.

Get in on a committee.

Contribute.

If you find the Three Stages flawed  – tell them.

We named it "Your MPSA" for a reason - its yours.

Click to email me.

Who is Everything Channel and Why Are They Important to You?

I know, I know - one more 'industry magazine' to read.

One more collection of sponsored advertisements dressed up as 'journalism'.

Another "leg" in the Research-Convention-Publication Triad.

Why yes...actually.

From their website:

"...Everything Channel is the premier provider of channel-focused research and consulting, events, media and custom solutions for the technology industry. Everything Channel provides integrated solutions to technology marketers for managing channel strategy to accelerate technology sales..."

I swear - I looked high and low, walked that site corner to corner and I could not find anything from RiKon,  KonicaMinolta or Kyocera.

I did find some entries from Xerox.

But down in the lower right-hand corner, under "Industry Events" I discovered a nugget -

"Print and Imaging Summit, Orlando Florida, May 3-4".  I seem to remember there being another show around the same time - an MPS show no less.

Coincidence?  Are there ever any real coincidences?