Managed Print Services Practices Managers: Are You Selling MPS Internally ? - Over and Over again.

"She not here, she got married..."

"Married?"

"She at the church, she got married to Oily bo-hunk..."

"Married?"

"Married!, sheesh..."

I guess I shouldn't be surprised. I mean, when it gets right down to it, selling managed print services is not that much different from selling any service. It is just that the people doing the selling are different.

For now.

The message for MPS, MSP, and Help desk services sales is no different than selling Fax servers, scanning, email, accounting systems, or luxury submersibles.

There is a pattern, a rhythm, and a cadence for the approach, presentation, and engagement, we know this.

But what about selling internally?

Sure, selling a 1,500 device, Stage 1,2, & 3, a national account is tricky. But it's nothing compared to your talk track around your own coffee machine.

How do you convince YOUR help desk people?  How do YOUR bench techs respond to MPS?  And what about your BDM's?. Don't forget upper and executive management.

My one word?  Redundancy.

Finally - A Really Cool, Believable Green Initiative

The Next Great Managed Print Services Dude - Team Sheen, Let Crazy Lead

Hookers, Pornstars, F18's and Total Victory on all fronts.

Chuck Sheen! 

Talk about "To the Right of the Bell Curve".  Wowzie.

He's our MPS Rising star.

Why?  Because he is full on, 100% crazy.  But crazy with a plan, passion and focus.

It's about time we get a nutty male in the "papers" vs. Lindsey, Britney, Paris, etc.

The way I look at it, with Chuck out there, lowering the bar and making 'crazy' more common, all us other MPS Madmen, start to look a bit more normal.

Am I right?

DeathOfTheCopier's Greg Walters to Present at the 2011 North American Managed Print Services Conference

MPS/BPM/ITO/BPO/VAR/BTA/MSP/OEM players Unite!

Imaging Geekdom, Nirvana...ah...yes..

Third year in a row. Mark your calenders. May 4, 2011 - 10:30AM, Orlando, Fla.

Greg Walters - Case Study; Building an MPS Program within an IT / MSP organization(SIGMAnet)

To say I am looking forward to this simple, 50 minute presentation, is an understatement.

I could easily fill 500 slides and if we go by the book, hours would seem like days.

I jest.  Well, no not really.

Thrill packed, adventure filled, fog machines and disco-balls, this harangue will be streamed all over the globe; a brief history of a road traveled.

An Odyssey, or at least one chapter of many. The struggles, challenges and conquests of an MPS within an MSP.

Alert the authorities.

The 2011 Global Managed Print Conference - Why You Should Not Attend

Ed and the gang over at Photizo are going to kill me for the headline, let alone the picture.

Let me explain.

Three years ago few talked about real Managed Print Services - but Photizo was.

Toner re-man guys were saying, "...we've been doing MPS for 25 years..." - this before most defined MPS.

I am not kidding, at ITEX, 2009 one schmoe had the gall to say this to my face, and then try to sell me on remanufactured, color toner cartridges.

Indeed, so many folks tried to define MPS in their likeness, it became really funny to watch. And those doing all the defining had never DONE MPS.  But Photizo had The MPS Adoption Model.

Back then, copier guys were simply trying to stay alive - not much has changed today - the OEM's had no clue and the IT sector saw nothing wrong with 2 point printer deals, attached to CarePacks.  Okay, so maybe that hasn't changed all that much either.

The 2011 Global MPS Conference is going to be huge - to date, the number of registered matches the number of attendees at the 2009 Conference. 

When most  charge for the honor of speaking and need to piggy-back with other, failing conferences, how many shows do you know that are experiencing an INCREASE in attendance?

In the Imaging Industry?

"If You Don't Stand for Something, You'll Fall for Anything..."

This ain't your mommy's Little Princess



Click to email me.

"Managed Print Services is Business Process Management, MPS is BPM, MPS is BPM"- FireWork

Everything we see hides another thing, we always want to see what is hidden by what we see.

First published, 2011

3-Point Synopsis:

1. Incorporating storytelling in your MPS sales pitch can help you stand out from the competition.
2. Engage your audience by making your pitch interesting and tailored to their needs.
3. Technical knowledge is crucial in the MPS industry, so stay up-to-date on the latest trends and developments.

_________

Remember in the "olden days" when we would set requirements with our prospect? The requirements we would "demo" toward? Like copying on both sides, job build, stapling, multiple paper sizes, and all that? 

By the way, do we still demo "scan once, print many"?

Now, remember the next generation of questions?

"How often do you print?"

"Have you thought about color?

"What document types do you print?"

And then finally, the last iteration includes:

"...show me how you generate and process invoices..."

Are you asking these questions today or simply letting your DCA run your analysis?