Is Detroit the Next Hotbed for Office Ready Robots™?

The copier hum has long been part of Detroit’s offices. Dealers across Southeast Michigan kept that hum alive, sending techs through snowstorms, fixing misfeeds, and keeping fleets running. Reliable work that built long-standing trust. But the market is shifting. Global copier demand is steady but not expanding quickly. Transparency Market Research projects the copier market to grow at roughly 3.9 percent annually through 2031 to about 19.7 billion dollars. Dealers are searching for the next engine of recurring revenue as print volumes flatten.

Office Ready Robots™ from companies like Quasi are not industrial arms on auto lines. They are mobile machines tuned for everyday environments: offices, hospitals, campuses, distribution centers. They roll with cameras and sensors, carrying mail, escorting visitors, and running supplies. They need leasing, service, and updates, the very skills Detroit’s copier channel already delivers.

Ai White Washing is the New MpS White Washing(Managed print Services)

Inc. CEOs see Ai as promise and hype—proof that sales success still belongs to the reps who master fundamentals, not buzzwords.

By Celeste Dame 🚀🧠

The latest Inc. 5000 CEO survey hit like a thunderclap, and I could not help but grin. Half of America’s fastest-growing leaders say Ai will boost sales and marketing. Half say it is overhyped and risky. That tension is the story, and it is exactly what I have been warning about.

I watched managed print services fall into this trap years ago. What started as a smart way to cut costs and fix workflows got whitewashed into “30 percent savings” pitches. Dealers slapped MPS on their brochures without delivering substance. Buyers saw right through it, and the whole category lost its punch.

When Ai in Copiers Starts to Smell Like Toner Hype

A field-level response to Ai whitewashing in copier sales: two new tools help reps cut through the hype and sell outcomes, not slogans.

I’ve been in this business long enough to recognize a pattern. Every few years, the industry dusts off old features, slaps on a new label, and calls it a revolution. Remember how Managed Print Services was supposed to change everything? It could have—but instead it was gutted by over-promises, vendor spin, and a race to the bottom on clicks and toner.

Now it’s happening again with Ai.

I recently read a marketing piece claiming Ai is “transforming” copiers and printers. The examples were familiar: predictive maintenance, scan-to-workflow routing, toner optimization, and centralized fleet reporting. Good features, but hardly new. They’ve been in the field for years, only now they’re being paraded around under the Ai banner.