To remain successful, printing industry dealers must explore ways to offset declining print volume and look for new hardware placement opportunities. They should offer a broad portfolio of reliable, low-maintenance print solutions that cater to end users' needs, ranging from entry-level to light-production-level devices. End users value a good experience with their print and copy devices, as well as reliability and low maintenance requirements. 
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Thursday, February 16, 2023
How ChatGPT is Revolutionizing the Copier Sales Industry - Want Help? Email Me.
The office imaging industry is facing new challenges due to global supply chain disruptions caused by the pandemic. However, the return to office work and the hybrid work model has helped restore some of the lost page volumes and created new hardware placement opportunities. 
The Future of Work: Insights from a Global Survey of Desk-Based Workers
Discover the latest trends and insights shaping the future of work based on responses from 10,000 desk-based workers around the world.
I've been following the folks over at The Future Forum since the beginning of the fear of a global pandemic started and found interesting content about work from anywhere, the hybrid, and return to office movements.
The top two drivers motivating employees to work in the office are collaboration (33%) followed by building camaraderie (23%). However, executives value putting in face time with management 1.6 times more than non-executives, while non-executives value building camaraderie 2 times more than executives.
They've just released their Winter report and we've put together a summary, here.
Wednesday, February 15, 2023
ConnectWise FirstStrike: ChatGPT Integration and The DOTC AI in Sales Course
ConnectWise has integrated OpenAI's ChatGPT with its remote monitoring and management (RMM) tools, ConnectWise Automate and ConnectWise RMM. This integration makes ConnectWise the first to release an OpenAI integration in the managed services industry. MSPs will be able to automate customer ticketing and issue-tracking processes to provide faster response times and improve customer service and engagement.
"Things that I know or are rumored to be:Business last year increased by 34% in some areas and 57% overallThe number of endpoints increased over the past 24 months..."- GW
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