Is There a Perfect Managed Print Services ?

Since the 2010 MPS Conference in San Antonio, I have attended no fewer than 10 webinars and half a dozen face to face meetings regarding MPS; infrastructure, selling, getting in, training, software, hardware, third party toner, etc.

Here are just some:

The Recharger Show, Managed Print Services and One Miff'd CEO

A few weeks ago, I ran across a blog entry over at "Adventures in Office Imaging". I know Nathan, the guy who wrote an MPS song, and has sponsored the "Destroy your Printer" contest, these last two years.

What caught my eye was the title, "Skipping this year's Recharger World Expo"

In the second paragraph,

"...The "Summit" is really just a sales pitch camouflaged as an MPS-101 course. It encourages everyone-and-his-uncle to dive into the market, then tells them they need a toner vendor or a printer-copier manufacturer as their "MPS partner..."

HOLY CRAP!

I put a few questions together for the author, the CEO of Expert Laser Services, Luke Carpentier. He was very kind in answering

HP cuts contractor use for printer growth

Reuters · Tuesday, Jun. 29, 2010

HONG KONG - The printing division of Hewlett-Packard Co, the world's largest PC firm, has been cutting down on the number of contract manufacturers it uses since the downturn hit in 2009, a senior executive said.

Cost savings derived from simplifying its supply chain had gone into spending on research and expanding its sales team, Vyomeh Joshi, the global head of HP's imaging and printing division, said in an interview in Hong Kong late on Monday.

"When the economy was doing great, we were shipping more and more units, probably we were not efficient," Joshi said, but declined to name specific companies. "So when the economy went down and people were delaying buying decisions, we took a look and said we don't need all this."