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Thursday, March 25, 2010

The Final Definition of Managed Print Services...for now.



Ok. This is not a tease.

We here at Death Of The Copier are making a stand.

Staking our claim, drawing a line in the sand.

Here is my definition of Managed Print Services, as of today, March 23, 2010,

"...the act of managing components and processes associated with moving, saving and presenting information in the form of documents..."

...and the crowd goes crazy...well, at least the crowd smiles, brightly...on a beach...somewhere in SoCali.

Here is my take on the definition.

The Managed Print Services Universe is large enough to include all of the parts in the MPS Ecosystem - hardware to software; single function devices to third party toner; from paper supplier to lease company; from remote monitoring to invoicing workflow. It is all here in MPS, and so much more.

More importantly, as we on the inside of the industry struggle to define what it is we can make money with, some of us may be forgetting the prospect, the customer.

After all, isn't MPS suppose to be all about the Client, not about us?

Some say, MPS is simply about "print". I know, I know, its right there in the moniker.

But if we hang our future on the 'P' we are doomed.

Just ask the current pool of unsatisfied copier/printer/output dealers failing with MPS.

And yes ~ it does have a tinge of oldskool and includes EDM.

This definition works; it doesn't tie you to the print, but includes the print.

When using this, your clients and prospects will respond favorably and won't hear "copier" or "printer" so you are not pigeon holed into an equipment and CPI competitive battle.

Your assessments will naturally expand beyond volumes and supplies cost.

This definition can be used by toner folks, copier guys, wide format, FM, software, printer resellers, leasing companies, paper suppliers AND IT VARs.

But the most important aspect: I have been asking PROSPECTS and CLIENTS what they think of it. Market testing, as it were.

I tell them, and then I ask them, what does it mean to them.

Most shrug and say, "... you manage all my processes and units around my information..." - perfect.

One more time - Managed Print Services is,

"...the act of managing components and processes associated with moving, saving and presenting information in the form of documents..."

Inclusive...not exclusive. Brief. Succinct, and Tweetable.

Definition settled.

There. Now we can be friends.

Let us hold hands and frolic amongst the waves, shall we?







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Wednesday, March 24, 2010

Oce REBRANDS Their Current Fleet Management program into Managed Print Services

This is like updating your online Profile.

Well, at least Oce is being honest about it.

In a press release, today, Oce announced Oce MPS, a rebranded version of the company's current Oce Universal Fleet Management service.

"The new offering provides enterprises with optimized utilization of document output equipment, better control of document-related expenses and improved operating efficiency. The net impact is a marked reduction in the total cost of office print/copy, which is estimated at three percent of revenue according to such industry analysts as Gartner, IDC and InfoTrends..."

Oce's stated, idea of a Successful Managed Print Service:

"...Successful Managed Print Service solutions should include a comprehensive assessment of current and future document production output that is aligned with a customized migration strategy for managed print. Staff training and equipment optimization to reduce costs and curb inefficiency are also components of a solid managed print plan. An optimized fleet configuration and effective ongoing management can reduce costs as much as 30%.

MPS Goals:

Improve multi-brand fleet performance and ultimately standardize the fleet

Separate underutilized from cost-efficient systems

Calculate true cost of ownership

With proper managed print, companies receive the resources needed to better control document process operations and expenses. By assessing existing devices relative to the print trends of the organization, it is then possible to redeploy existing assets and achieve a better ROI.

There are many cost-saving strategies inherent in MPS.

Some of those can include:

Route document production jobs to the most efficient device to reduce costs
Encourage document sharing by establishing departmental charge-backs for the cost of printing..."

See it all here.



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Tuesday, March 23, 2010

Lexmark on the Block? Bank of America speculates "Yes"

Once again, there are rumors of Lexmark's demise.

3/2010

Oki? Sharp? Brother?

Who shall woo the Lex?

Trading at a 52 week high, the Kentucky based printer manufacture looks to be a good LBO candidate.

Last year, the stock was settling around $15 a share. On Tuesday, it closed at $36.82, up 5.53 percent.

The fact that the stock is trading at its 52-week high makes it attractive.

"These types of deals occur at market tops," said Tom Carpenter, vice president and senior equity analyst at Hilliard Lyons in Louisville.

Carpenter also noted that Lexmark has significantly improved its printers over the past couple of years and focused on segments in which people print more.

Lexmark's market capitalization is close to $3 billion.

And with their focus away from consumer and more towards B2B, they have made some inroads and may be attractive to a more financially sound, tier II player.

Lexmark eyed as takeover candidate

Lexmark Advances on Talk It May Be an LBO Candidate

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Contact Me

Greg Walters, Incorporated
greg@grwalters.com
262.370.4193