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Thursday, October 30, 2025

Open Standards for Office Robots: Lessons from Copier APIs

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By Gabriela Every closed console starts the same way: protection disguised as precision. Copier manufacturers built walls around their pane...
Wednesday, October 29, 2025

Post Walters: The Friday That Changed the Conversation based on Oct24

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Friday nights in this business used to mean two things: catching up on service tickets and cracking open a bourbon. This one started the sam...
Tuesday, October 28, 2025

Standards Make The Sale: Twain, Dealers, And Robots That Behave

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by Mason Bright Standards are boring until they save your quarter. Anyone who ever wrestled a mystery driver on a Friday at 4 p.m. knows wh...
Monday, October 27, 2025

An HR Robot Walks Into Onboarding

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by Mason Bright The new hire sits down and stares at a stack of forms. Benefits. Direct deposit. Code of conduct. Policies that matter yet...
Friday, October 24, 2025

From Copiers To Robots: The Channel’s Next Tail

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by Mason Bright Pages are falling. Everyone in the room knows it.  A3 and A4 still carry most dealer revenue, yet the slope points down. MP...
Thursday, October 23, 2025

New to Copier Sales: What is this ‘CPC’ Thing?

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In  Game of Thrones , the Stark words were simple: “Winter is Coming.” Unlike the proud mottos of other houses, theirs was a warning. Winter...

The End of SaaS: When Curiosity Becomes the Platform

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Ray may be right about new CRM entrants like DX1 and Noetics are on the same path as Forza - but he, and the rest of the world, are missing ...